Our Answers To Your Questions

About To Order?

Here's What You Need To Know

Yes; our order minimum quantities start at 10 pieces per project.

At this time, Moonfire specializes only in bulk clothing orders, sorry!

Moonfire specializes mainly in clothing, but we do have other printing partners that might be of help if your job includes other marketing material. Contact us at orders@moonfire.ca and we’ll do our best to ensure your project is fulfilled all in one place.

Depending on the size and details of the job and how soon you need it done, your project could be completed in as little as 48 hrs.

Yes! Moonfire offers blank unisex t-shirts, sweatshirts and hoodies for your job so you don’t have to worry about sourcing or supplying them. Feel free to check out the brands we use here. However, if you’ve already got your blanks ready to go, that works too! Simply make arrangements to get them to us along with your instructions so that we can have it all ready for you by the agreed upon deadline.

Nice! First, get started by Requesting a Quote. Once you’ve answered our intake questions, you’ll then email us your graphic and we’ll respond to you with an estimate for your job. Once you agree to it, we’ll make arrangements to pick up your garments from you. At this time, we’ll also require a $100 deposit to confirm the booking of your project with us. Once you’ve given us the date and time that works best, we’ll meet up, collect your pieces and get to work. The remaining balance of your project will be due when printing is complete and we notify you to arrange to pick up the finished garments.

Before we begin the job, we’ll always send you digital proofs so that you can get a clear idea of how an item will turn out. If you’d like to order blank samples for quality checks, we’re happy to provide this starting at $15.00 for blank t-shirts and $30.00 for hoodies, shipping incl. (Prices may vary depending on garment).

If you’d like a printed prototype of your design ahead of a bulk order, please contact us via orders@moonfire.ca to get started. One of our awesome Account Managers will absolutely help you out.

Our blank garments are a unisex fit, which means they are a looser, more relaxed fit than clothing of a specialized cut (like say women’s t-shirts). If you’d like to see for yourself, contact us at orders@moonfire.ca to arrange for a physical sample before ordering. See our FAQ on ordering samples for additional details.

While our inventory generally consists of unisex styles, we can supply women’s t-shirts and/or specialty sizes, such as 4XL through 6XL, although this may mean an increase to your budget and deadline as these styles and sizes can require more time to come in from our warehouses than unisex garments.


No problem! It just so happens that we have designers on our team (and they’re really good too.) If you need a job done but only have a design idea, or need a graphic reproduced for your project due to low quality or you’re experiencing any other issues that keep your project from living up to its potential, no worries. Let us know what’s on your mind. We’ve got it from there.

That depends. Usually, images grabbed from Pinterest, Google or even Instagram aren’t the greatest in resolution quality (and we can’t tell you what to do, but we’d be remiss if we didn’t point out that swiping an image without purchasing the file usually means you don’t have permission from its creator to use it).  For best results, we prefer images in vector (.ai) format or high resolution .png format. Images in .jpg or low quality .png are workable, but we may charge an additional fee to whip them into printable shape.

Can't find what you need in the FAQs? Email us at orders@moonfire.ca

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